CSX requires that you use electronic tools to conduct shipping transactions. Our e-business tools make it easy to manage your shipments quickly and efficiently, with secure data that is specific to you and your company.

(Shipping coal? See coal tools. Shipping with CSX Intermodal? Visit CSXI.com .) ebusiness

Electronic options

• ShipCSX: CSX's secure transaction tool website, available to registered users. Learn more, Register , Log in now


• EDI (electronic data interchange): direct communication between your computer system and ours.
• Other: preferred methods for conducting transactions.

Need help? For assistance with tools, call 1-877-ShipCSX (1-877-744-7279), option 2, option 1.

Use public access tools, news and resources to make shipping decisions and stay informed. Learn more

	Shipping Task	ShipCSX Tools	EDI / B2B Tools	Other Tools
	Register for ShipCSX
PLAN	Get a Price	Price Look Up
	Find preferred junctions			CSX.com
	Get a schedule	Service Schedules
	Order empty equipment for loading, check status of car order	Car Order
SHIP	Submit shipping instructions (bill of lading)	Shipping Instructions	EDI 404
	Correct shipping instructions Void shipping instructions	Shipping Instructions	EDI 404, ZC1 EDI 998
	Return hazmat empties to origin			Hazardous Auto Reverse Program (HAR)
	Divert a car
	Submit switch requests	Plant Switch	EDI 423	IVR
TRACE	View a waybill	Waybill Retrieval	EDI 417
	Monitor specific cars	Rail Car Tracking	EDI 322; CLM	Touch Trace
	Monitor traffic lanes	Parameter Trace	EDI 322; CLM
	Receive e-mail alerts for specified events	Event Notification	EDI 322; CLM
	Inquire about a shipping problem	Shipment Problem Resolution
	Receive fleet updates		CLU
PAY	Receive freight bills	Account Invoices	EDI 410
	Pay freight bills	Account Invoices	EDI 820	Electronic Funds Transfer (EFT)
	Monitor demurrage	Demurrage Charges
	Report lost or damaged freight	Freight Claims